Techflex^®

This Website presents information and content that is the property of Techflex^® and its subsidiaries and affiliates. When used in these Terms and Conditions, "we" and "our" mean Techflex^®.

Ownership and Use of Content

All of the information and content on this Website, including but not limited to all text, graphics, software applications, video and audio files and photos ("Content ") is the property of Techflex^®, or the property of our suppliers, and is protected by copyright under both United States and foreign laws, unless otherwise indicated. You may make and use printouts of the Content for your personal, non-commercial use only, provided that the printouts retain all copyright, trademark and proprietary notices. The use of the Content on any other Website or in a networked computer environment for any purpose, or any other republication or redistribution of the Content, including, without limitation, framing the Content within another Website, is expressly prohibited without the prior written permission of Techflex^®.

Trademarks

Techflex^®, Flexo^®, Flexo Wrap^®, Clean Cut^®, Cordmate^®, Insultherm^®, Reflex^®, Flyflex^®, Therma Shield^®, Fireflex^®, Duraflex^®, and all additional product names and logos are registered service marks of Techflex^®. Other proprietary Techflex^® marks may be designated as such from time to time on this site through use of the ℠, ™ or ^® symbols. Except when included in any authorized printouts of the Content, you are not authorized to make any other use of any Techflex^® registered service marks or other proprietary Techflex^® marks.

Security

For certain types of communications through this Website, we may require the use of encryption technologies provided for your protection and/or use by you of User IDs and Passwords. You are responsible to protect your User IDs and Passwords from disclosure to third parties and you are not permitted to avoid the use of required encryption technologies. While we provide those technologies and use other reasonable precautions to protect confidential information and provide suitable security, we do not guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error.

NO WARRANTY

WE WILL MAKE EVERY REASONABLE EFFORT TO INCLUDE ACCURATE AND UP TO DATE CONTENT ON THIS WEBSITE. HOWEVER, ALL CONTENT ON THIS WEBSITE, OR ON ANY OTHER WEBSITE TO WHICH WE LINK, IS FURNISHED ON AN "AS IS" BASIS. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CONTENT OR THE FUNCTIONS OF THIS WEBSITE. TO THE EXTENT THAT THE LAW DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, ALL CONTENT ACCESSIBLE ON THIS WEBSITE, OR ANY OTHER WEBSITE TO WHICH WE LINK, IS WARRANTED ONLY TO THE MINIMUM AMOUNT LEGALLY REQUIRED.

Hyperlinks

From time to time, as a convenience for you, we may provide links to third party Websites, or permit third parties to link to this Website. Links to or from a third party site, whether provided by Techflex^® or not, do not imply any affiliation between Techflex^® and the site owner, or an endorsement of such third party sites. We are not responsible or liable for the accuracy or completeness of the content on any such third party sites. We may cancel any link at any time and will remove any link from this Website upon request from the owner of the linked site.

Children

This Website does not intend to market any Techflex^® products or services to children. Techflex^® does not knowingly gather, or solicit data, from children through this Website for marketing purposes

NO LIABILITY

IN USING THIS WEBSITE, YOU SPECIFICALLY AGREE THAT YOU WILL NOT HOLD TECHFLEX^® LIABLE TO YOU OR ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF ANY USE BY YOU OF THIS WEBSITE (OR ANY OTHER LINKED WEBSITE), WHETHER THOSE DAMAGES ARE FINANCIAL IN NATURE OR RESULT FROM LOST, INCOMPLETE OR INTERRUPTED DATA OR TRANSACTIONS. THIS LIMITATION ON TECHFLEX^® LIABILITY MAY BE DIFFERENT IN CONNECTION WITH PARTICULAR PRODUCTS OR SERVICES THAT ARE OFFERED.

Availability

Not all of the products or services described on this Website may be available in all geographic areas of the world. You may not be eligible for all of the described products or services and we reserve the right to determine the eligibility of any user for any product or service. The pages relating to each product or service provide additional information on the availability of each product or service and may contain terms governing eligibility.

Shipping Policy

Techflex^® will ship most in-stock products within 24 to 48 hours or will work with our customers to have their shipments delivered on their desired schedules. Techflex^® works with multiple carriers and offers many options for method of delivery. UPS is Techflex^® preferred carrier but we will also work with your preferred carrier and/or accounts. As Techflex^® ships to many international customers, please be aware that international shipments are subject to customs duties and taxes imposed on goods when transported across international borders. It will be the responsibility of the customer to incur these costs.

Changes

The Content on this Website, and these terms and conditions, are subject to change or updating by Techflex^® at any time without prior notice. The changes may include superseding terms and conditions or specific notices. YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continuing use of this Website constitutes your acceptance of any change or update, all of which shall become controlling when posted.

Additional Information

All information, other than personal information subject to Techflex^® Internet Privacy Policy, submitted to Techflex^® through this Website or any related Techflex^® Website is the property of Techflex^®. Techflex^® shall be free to use any ideas, concepts, know-how or techniques that you may submit to Techflex^® through this Website to improve our services. We shall not be subject to any obligations of confidentiality regarding any submitted information, as set forth in any additional terms and conditions relating to specific products or services, or as otherwise specifically agreed or required by law.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without giving effect to conflict of law principles thereof.

Privacy Policy

Here at Techflex^®, we are committed to protecting and respecting your privacy. This Privacy Policy is designed to explain what we do with personal information we collect. By using Techflex.ca, you agree to have read and understand the following terms and practices regarding our use and collection of your personal information.

Information Collected By Techflex.ca

Information

Some of your personal information such as your name, telephone number, email address, shipping address, billing addresses, and credit card information may be used by Techflex^® for purposes such as fulfilling an order. All of this information is encrypted, using Secure Socket Layers (SSL) technology.

IP Addresses

Techflex.ca may collect IP addresses for purposes such as security and website usage information.

Viewing Data

Techflex.ca records information about the pages and products you visit and add to your cart in order to help us understand how to improve your shopping experience.

Placing an Order

When placing an order on Techflex.ca, some of your personal information such as your name, telephone number, email address, shipping address, billing address, and credit card information will be used to fulfill your order. This information allows us to help process your transaction as well as give updates on your order status.

Updates on Account Information

Techflex.ca may use your email address to notify you of important updates and information regarding your account.

Marketing Communication

Given your consent, Techflex^® will use your email address to inform you about our various products and services we feel may interest you. These emails will only be sent by Techflex^® and its marketing partners (working on our behalf under confidentiality agreements).

Cookies

A "cookie" is a browser feature that stores information from websites to your device's storage. Cookies are helpful because it helps keep records of information about your preferences on a website.

This cookie feature is a requirement of Techflex.ca to ensure its proper functionality. Cookies do not tell us who you are, only you can do that. Cookies are used on Techflex.ca to:

• Allow users to easily store and access account information
• Discover usage patterns which helps us provide a more personalized user experience
• Estimate our audience size which helps us improve the overall performance of the website

Most Internet browsers are set up to accept cookies by default, but you may configure your browser to reject these cookies. However, if you do refuse cookies, it will prevent you from continuing with your online purchasing experience on Techflex.ca.

Website Performance and Security

Techflex.ca may record and temporarily store a limited amount of your information, such as IP addresses, for the following purposes:

• The detection and prevention of fraud
• Ensuring the security of user accounts
• Studying how people use our website, which helps provide future enhancements
• Maintaining the overall security of the website

Third Party Partners

We may enlist third party companies to assist with the operation of our company and website. Some of these partners may possess access to our databases of user information. These partners are subject to confidentiality agreements that restrict their ability to use or disclose any information they obtain through their relationship with Techflex^®. The information accessed by these entities will only be used to the extent mentioned in this policy.

Security of Your Information

Disclosure of Personal Information

Except as described in this Privacy Statement, or to comply with applicable laws or valid legal process, or to protect the rights or property of Techflex^®, we will not disclose any personal identifiable information about our customers.

Security Measures Used to Protect Your Information from Accidental Loss or Disclosure

Techflex^® takes the protection of your personal information very seriously. All information provided to use by you will be stored on our secure servers. Furthermore, when you make a purchase on Techflex.ca, your information will be encrypted with SSL technology.

Changes to This Privacy Statement

Techflex^® may make changes to this Privacy Statement at any time. You will be notified by email of any such changes, and presented with the opportunity to opt-out.

Rights to Your Personal Information

The General Data Protection Regulation (GDPR)

In compliance with The GDPR regulation, all customers that are residents of the EU have full rights to the ownership of their information given to Techflex.ca. Any user that this regulation applies to possesses the right to contact Techflex^® at our toll free number about the deletion or restriction of their personal information. Additionally, these users may also request a copy of the information related to them that we have on file.

Accessibility Statement

Techflex^® Accessibility Statement

Techflex^® has maintained a longtime digital accessibility commitment to reach the largest and most diverse audience possible, no matter a site visitor’s technology or capabilities. We conduct regular website audits to determine that it conforms to the Americans with Disabilities Act (ADA) Standards for Accessible Design and recommendations of the Web Content Accessibility Guidelines 2.1 AA (WCAG 2.1 AA). These assessments ensure we continue to provide an accessible web experience that complies with applicable rules, while embracing the needs of all our website visitors.

As technology never stops evolving, it is a continuous process to manage the standards for our digital presence. If you encounter any access difficulties during your visit to our website or have questions or feedback pertaining to our site’s accessibility, please do not hesitate to contact our Customer Service team at :  1-833-SLEEVING (1-833-753-3846)